Tip Blogs Help Keep Customers Informed
Kodak which has been struggling to adapt to the changing imaging landscape has a bright spot, Ofoto.com. Ofoto is a service for uploading and printing digital images. The service includes many offerings including picture frames, photo cards, online photo albums, etc.
Recently they have started a tip blog to help customers of it's new Mac uploading application called Brownie. A good tip blog turns customers into collaborators when it comes to refining a product. Discussions that occur on blogs provide valuable feedback that may never have been gathered before.
Are there other tip blogs that you think are helpful?
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