Track Your Comments with coComment
I have been telling you for a long time now that you need to use the available Web Tools like Technorati, Feedster and PubSub to discover and track the conversations about your customers, your company and your products in the blogosphere. Beyond just discovering conversations you should join the conversations with constructive comments that add value to the conversations. Discovering blog posts good and bad about your product and responding in an authentic and transparent way is good for your business. It shows that you are listening and responsive to the needs of customers.
The problem comes when their are dozens of posts and you begin leaving comments all over the blogosphere. How do you know when others comment in response? You don't want to spend a lot of time manually checking each post to see if there are new comments. There's a new tool to help you track your commenting activity. coComment is a new service that helps you track your comments and see when others add comments to posts you have commented on. The service is in a private beta but go ahead and request and invitation. It seems they are sending them out within hours of your request. Not only can you track conversations you are participating you can get an RSS feed of your comments for your RSS reader. The service doesn't support all blogging platforms yet but is promising.
February 9, 2006 in award winning design, award winning magazine, Blog Outsourcing, blog publish, Blogging Tools, build credibility, Building B2B Relationships, Building Customer Community, Business Marketing, Business newsletter, CMO, Web/Tech, Weblogs | Permalink
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Peter, how's your experience with coComment so far? I've been using it for a week or two now and I love it, love it, love it. Of course it doesn't do everything, but it does simplify my life by helping me keep track of the conversations I get myself into on the Web. So far it's only had problems at a few websites, and it updates very quickly. I only hope this service stays free!
Posted by: Easton Ellsworth | Feb 18, 2006 11:50:36 AM