Tom Peters' Blog on Defining Customers
Steve Yastrow over at tompeters.com has a simple definition of a customer:
Anyone whose actions affect your results.
Simple, succinct and broadly applicable. If we're talking about developing customer intuition and using tools to learn more about the background and happenings of our customers we better have a good definition. What do you think? Is this a good definition? Anything to add?
tompeters.com: Refine to Simplicity be sure to read the comments. Good stuff their too.
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Hello, if I hear of chickens me badly the bird flu to have we of China get now the Chinese to have from the USA google gotten. Unfortunately neither of them gives a vaccine, unfortunate or for. I would like to mention still one the bird flu to have we soon in the grasp
Posted by: Manuel | Mar 24, 2006 8:38:29 PM