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Tip Blogs Help Keep Customers Informed

Kodak which has been struggling to adapt to the changing imaging landscape has a bright spot, Ofoto.com. Ofoto is a service for uploading and printing digital images. The service includes many offerings including picture frames, photo cards, online photo albums, etc.

Recently they have started a tip blog to help customers of it's new Mac uploading application called Brownie. A good tip blog turns customers into collaborators when it comes to refining a product. Discussions that occur on blogs provide valuable feedback that may never have been gathered before.

Are there other tip blogs that you think are helpful?

May 19, 2004 in award winning magazine, blog publish, Blogging Tools, Brand enhancement, Building Customer Community, Business Marketing, Business newsletter, Weblogs | Permalink


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