« On December 9, 1953 | Main | On December 10, 1993 »

Knowing Where You Are Calling

Has the concern over off-shoring of call centers gone mainstream? I just spotted a TV spot for 1800 Dentist that clearly states that their operators are "right here in the USA."

Have you found any sensitivity to the issue of off-shoring call centers in your marketing work?

December 9, 2004 in audio publication, Blog Outsourcing, blog publish, Building Customer Community, Business newsletter, Current Affairs, Television | Permalink


TrackBack URL for this entry:

Listed below are links to weblogs that reference Knowing Where You Are Calling: