« Personal R&D: Reading and Discovery | Main | Something You Need to Understand »

Listening to Customers

Interesting post on how to listen to customers. Examines how various groups from Influential Observers right on through Early, Middle and Late Adopters. Good stuff to help you balance product feedback from various types of customers.

User triangulation: how to listen to customers

Knowing When Your Customers Blog
Staying Alert to Your Customers

Technorati Tags: | | | | |

September 22, 2005 in Blog Outsourcing, blog publish, Building Customer Community, Business newsletter, CMO | Permalink


TrackBack URL for this entry:

Listed below are links to weblogs that reference Listening to Customers: