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Use Good Email Habits to Enhance Communication With Customers

How well do you use email to communicate with customers? Many people still send sloppy emails. Concise, well written and efficient email communication can set you apart as someone customers want to deal with. Here is a great article from the great LifeHacker that's not to be missed.

LifeHacker: Geek to Live: Teach others how to use email

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January 20, 2006 in award winning newsletter, blog publish, Building B2B Relationships, Building Customer Community, Building Customer Intuition, Business newsletter | Permalink | Comments (0) | TrackBack

Annoyed, Annoying or Glad to See You!

What's the most annoying thing you do? Not what annoys you the most but what you do that annoys others. Hard to know unless you are a mind reader. One way you can know some of what others might find annoying about you is to examine the behaviors of others that you find annoying and see if you do those same things. Do your coworkers constantly interrupt you? Ever want to strangle someone talking too loud on their mobile phone? Do you find yourself avoiding calls from chatty sales people? What about you? Do you interrupt your coworkers who are busy? Do you sometimes talk loudly on your cellphone? Do you chat too much with your busy sales leads? Many times with great self importance we are quick to excuse ourselves from behavior that we find annoying in others. “It was really important” “I just don't get good reception on the train.” “I'm just trying to build a relationship.” Reasonable, justification or excuse?

It's time to be more intuitive, to read people better and to understand what habits and work practices you can adjust this year that will enhance your ability to connect, collaborate and grow your working relationships with coworkers and customers.

Start this week and keep a list of annoyances that come into you day. Next week put those on your “Not ToDo” list. New Year, new habits, new style.....new level!

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January 9, 2006 in award winning newsletter, Blog Outsourcing, Brand enhancement, Current Affairs | Permalink | Comments (1) | TrackBack